Last updated: February 1, 2026

CONFIDENCY (hereinafter "we"), committed to respecting privacy, undertakes to protect your personal data in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and French Law No. 78-17 of January 6, 1978, as amended, relating to information technology, data files and civil liberties.

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1. Data controller

Company name: CONFIDENCY Registered office: 2 rue Royale, 77210 Samoreau, France SIRET number: 100 350 768 R.C.S. Melun

Legal representative: David JOUSSOT Personal data contact: david.joussot@gmail.com or by mail to the above address.

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2. Data collected and purposes

We collect and process the following categories of data:

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Purpose: Request for a quote / contact or appointment

Data collected: Last name, first name, phone number, email address, postal address, message

Legal basis: Legitimate interest / Pre-contractual performance

 

Purpose: Conclusion and performance of the contract

Data collected: Full contact details, keys handed over, information on access to the property

Legal basis: Performance of the contract

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Purpose: Billing and accounting

Data collected: Identification and banking data

Legal basis: Legal obligation

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Purpose: Sending newsletters / marketing

Data collected: Email address

Legal basis: Consent

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Purpose: Website analysis and improvement

Data collected: Browsing data (cookies, IP address, pages visited)

Legal basis: Consent or legitimate interest (necessary cookies)

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3. Shelf life

• Customer data: 3 years from the end of the contractual relationship (except for invoices: 10 years for accounting purposes)

• Prospect data: 3 years from the last contact

• Cookies: maximum 13 months

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4. Data recipients

Only authorized personnel within our company have access to your data. We may share your data in the following cases:

Subcontractors (hosting provider, accountant, management software provider)

Competent authorities (police, courts) upon legal request

Insurers in the context of claims

All our subcontractors provide sufficient guarantees of GDPR compliance.

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5. Transfers outside the European Union

No regular transfers outside the EU are carried out. In the exceptional case of use of an American tool (e.g., Google Workspace, Mailchimp), we ensure that the subcontractor complies with the European Commission's standard contractual clauses or the Data Privacy Framework (for certified companies).

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6. Data security

We implement all appropriate technical and organizational measures (encryption, secure access, backups, password policy, staff training, etc.) to protect your data against loss, misuse, unauthorized access, disclosure or destruction.

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7. Your rights

In accordance with regulations, you have the following rights:

Right to access, rectify, and delete your data

Right to restrict processing

Right to object (particularly to direct marketing)

Right to data portability Right to withdraw your consent at any time

Right to define instructions regarding the fate of your data after your death

To exercise these rights: contact us at david.joussot@gmail.com or by registered mail with a copy of your identity document. We will respond within a maximum of one month (extendable to two months in complex cases). You also have the right to lodge a complaint with the CNIL (www.cnil.fr) if you believe your rights have not been respected.

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8. Cookies and trackers

When you visit our website, cookies may be placed on your device. For more information and to configure your preferences, please see our Cookie Policy.

Contact

For any questions regarding this privacy policy: david.joussot@gmail.com or by mail: CONFIDENCY – Personal Data – 2 rue Royale 77210 Samoreau

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